Welcome to Natural Gas Online—the informative online newsletter from Bay State Gas and Northern Utilities (BSG/NU). Serving over 335,000 commercial, industrial and residential customers in Massachusetts, Maine and New Hampshire, we are committed to providing our customers safe, reliable natural gas service.

	New Technology – A Company that had its beginning back in 1917 is setting new standards for natural gas heating technology.  Read this article on Viessmann, recently prepared by GasNetworks, a collaborative of natural gas utilities, including Bay State Gas/Northern Utilities. Gas Networks is committed to improving energy efficiency for businesses and consumers.
	Success Stories – Andy Cohen chose Viessmann to heat one of his properties, and he’s never regretted that decision.
	Industry News – What’s happening in one of the most active natural gas markets in the nation? Find out in this review of the “Regional Natural Gas Market” from the Northeast Gas Association.
	Policies & Procedures –In a winter where energy costs are a major concern, you might be interested in learning a little more about our “Partners In Energy” program. These Commercial & Industrial energy efficiency programs can help you save energy and money.

We hope you will enjoy reading this issue and that
you’ll visit again.

Created by Ferrante & Associates  

Meet Vic DeAngelo
Business experience.
Community involvement.

Here at Bay State Gas/Northern Utilities, we are proud of the good works of our employees both on the job and in the community. Vic DeAngelo, a Bay State Gas sales representative servicing both commercial and industrial customers makes a difference, both on the job, and off.

If you are Vic’s customer, you are instantly impressed with his experience, spanning twenty-five years.  Vic’s positions at Bay State Gas in Springfield have been wide-ranging, from service technician, to overseeing the operation of our liquefied natural gas plant, to meeting the needs of a wide variety of natural gas customers as a C&I sales representative.

Vic currently works hard to provide his customers a balance of responsiveness, technical expertise, and innovation to help them get the most from their Bay State Gas relationship.  Through research, forecasting and analysis, Vic provides customers comprehensive solutions to meet their energy needs.

And, Vic also has given the most of himself in his activities in the community.  Having served on the boards of directors of both Big Brothers/Big Sisters of Hampden County and the affiliated Hartsprings Foundation, Vic has utilized his 25 years of Bay State Gas experience to assist in the development of a unique for profit venture designed to generate revenue for this non-profit organization.

Vic DeAngelo is truly an asset to Bay State Gas and to the organizations he volunteers to serve.