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Business Frequently Asked Questions

I'm moving my business. How can I transfer my gas service?

Does Bay State Gas offer a maintenance contract for gas equipment or appliances for businesses?

Can you help me determine the best rate plan for my business?

Can you help me estimate my monthly gas bill for budgeting purposes?

Is a deposit required for business accounts?






I'm moving my business. How can I transfer my gas service?

To have gas turned on at your new business location, call the Service Department at least seven business days before you move.

Southeast MA 800-677-5052
Merrimack Valley 978-685-6382
Western MA  
Springfield 413-781-3610
Northampton 413-586-2400
NH and ME 800-552-8464

Does Bay State Gas offer a maintenance contract for gas equipment or appliances for businesses?

Bay State Gas does offer a Guardian Care Service Contract for certain small to medium size businesses. To see if your business qualifies and for information on the program and the required pre-inspection, please call 1-877-427-4748.

Can you help me estimate my monthly gas bill for budgeting purposes?

Yes, we can help you estimate monthly gas usage.

Southeast MA 1-800-882-5454
Merrimack Valley 1-800-882-5454
Springfield 1-800-882-5454
Northampton 1-800-882-5454

Is a deposit required for business accounts?

Bay State Gas may require a deposit from business customers in accordance with state regulations.

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