Contact Us
Call Bay State Gas DirectLink at the phone numbers below anytime 24 hours a day
for answers to common questions about account information and other services.
Click here for a helpful guide to
using the automated self-service phone system.
24-Hour Gas Leak Emergencies - 1-800-842-6847
Click here for awareness about pipeline operations, emergency response, and damage prevention.
New Gas Service or Heating Equipment Service
Billing Questions
Past Due Bills or Payment Arrangements
